Home Customer Service Payment, Order Processing & Return Policy

Payment, Order Processing & Return Policy

Payment
Visa and Mastercard accepted. Payment is processed when your order is ready to ship. Sorry, no C.O.D.'s.

Order Processing
It usually takes 2-3 business days from receipt of your order until shipment.

Our products are hand made in small batches to ensure freshness. This means we don't keep large quantities in stock. Once in a while, we may run out of an item. If this happens, we will notify you by email within 2 days of your order. You may choose to cancel your order, rather than wait.

Return Policy
We want you to be happy with our products. If you are not satisfied, return the product with the invoice within 30 days.  We will promptly exchange it or refund your money.  Shipping fees are not refundable, unless it is our error.